From monitoring to measured participation
A step-by-step guide to managing your Reddit presence with RedIntel.
RedIntel transforms Reddit from an unmonitored risk into a measurable channel for reputation management. Here's how brands use the platform to protect and improve their presence.
Connect your brands
Start by configuring which brands, products, and competitors you want to track. RedIntel begins monitoring immediately across relevant subreddits.
- Add brand names, product names, and common variations
- Configure competitor tracking for market intelligence
- Select relevant subreddits for your industry
Monitor in real-time
RedIntel continuously scans configured subreddits, surfacing relevant conversations as they happen. Get instant alerts for high-priority mentions.
- Real-time mention tracking across all configured keywords
- Email and in-app alerts for time-sensitive threads
- Historical data for trend analysis and reporting
"Anyone else having issues with [Brand] withdrawals?"
"Best UK operators for live casino?"
"Comparing welcome bonuses - [Brand] vs [Competitor]"
Triage by intent and risk
Not all mentions require action. RedIntel automatically classifies threads by intent and risk, helping your team focus on what matters most.
Intent types
- • Recommendation seeking
- • Complaint or issue
- • General question
- • Comparison/research
Risk levels
- • Low - Positive mention
- • Medium - Neutral/question
- • High - Complaint
- • Critical - Viral potential
| Thread | Intent | Risk |
|---|---|---|
| Withdrawal issues... | Complaint | High |
| Best UK operators... | Recommend | Low |
| Bonus comparison... | Research | Medium |
Draft and approve responses
AI generates contextually appropriate draft responses. Your team reviews, edits, and approves every message before it's published.
- AI drafts based on thread context and brand guidelines
- Full editing interface for team refinement
- Multi-step approval with role-based permissions
- Complete audit trail for compliance
Original thread
"Anyone else having issues with [Brand] withdrawals? Been waiting 3 days now."
AI draft
"Sorry to hear about the delay. Our standard processing time is 24-48 hours. If you've been waiting longer, please contact support@brand.com with your account details and we'll prioritize your request."
Report and optimize
Track sentiment trends, measure engagement, and generate compliance-ready reports for stakeholders.
Sentiment tracking
Monitor how brand perception changes over time. Identify trends before they become problems.
Competitor analysis
Compare your sentiment and share of voice against competitors in your market.
Compliance exports
Generate audit-ready reports showing all activity, approvals, and published responses.
Ready to take control of your Reddit presence?
Schedule a demo to see RedIntel in action with your brand.